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Inbound Telemarketing - CG Consulting
Our inbound telemarketing department provides your company with an instant call centre with the proper equipment and educated personnel needed to meet with your demands. The turnover time from conceptualization till the campaign start is kept to a minimum. We aim to service the IT, Telecoms and related industries as our telemarketers are highly skilled in this field. Our telemarketers are very dynamic and able to quickly adapt to any client's needs and specifications. We offer you the opportunity of outsourcing your inbound telemarketing activities to us.
Our call centre is equipped with all the necessary equipment and tools to handle inbound calls of national or international origin. We can also cater for overflow We redirects(in- and outbound), call waiting and automated service queries. CGC specialize in call centre outsourcing services within Africa allowing you to utilize your time, money and resources better, in turn grow your bottom-line. We partner with you to provide you the entire spectrum of services using our experience, industry insights and proven methodologies. From Lead generation, appointments setting, data cleaning , data building and profiling, customer surveys and profiling of the market.
CGC have the resources, technology and operational expertise in place to help companies expand into Southern Africa as well as West and central Africa ensuring you sales, services and marketing expectations are achieved. Our outbound call center agents can provide you with valuable marketing and other business intelligence.
Whatever marketing mix you use, TV, Radio or print, we can help you make the most of your advertising budget. Through the use of precise advertising response tracking and well trained inbound call centre agents, we will help you maximize your sales and streamline your operation. Literature fulfilment, "up-sell and cross-sell" of products and services.
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